Caitlin Pearse

Caitlin Pearse is an experienced professional with a strong background in visitor experience management at the National Museum of Australia, where current responsibilities include strategic planning and overseeing the Visitor Experience Host team. Previous roles at the museum include Team Leader for Visitor Experience, where leadership focused on customer service and visitor engagement, and as a Monitoring and Evaluation Officer responsible for audience engagement analysis and data reporting. Prior to the museum, Caitlin held positions such as Visitor Services Professional at the Department of Infrastructure and Regional Development and Strategic Intelligence Analyst at the New South Wales Crime Commission. Educational qualifications include a Bachelor's degree in Security Analysis from The Australian National University, a Certificate IV in Pilates Matwork and Kinesiology, Level 1 Coaching Accreditation from Cycling Australia, and a Diploma in Project Management through PRINCE 2.