Paul Mack

Visitor Experience Manager at National Museums Scotland

Paul Mack currently serves as the Visitor Experience Manager at National Museums Scotland since December 2022. Prior to this role, Paul held positions at Dreamr Group as Head Concierge/Business Development Manager, at OVO as a Second Line Agent, and at People's Energy in the Member Support Team. Paul has extensive experience in the hospitality industry, having worked as Head Concierge at InterContinental Hotels & Resorts and as Assistant Head Concierge at Principal Hotel Company. Paul's educational background includes a Bachelor of Arts degree in Mass Communication/Media Studies from Glasgow Caledonian University, obtained between 2004 and 2008.

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Dalkeith, United Kingdom

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National Museums Scotland

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At National Museums Scotland, we care for collections of national and international importance, preserving them, interpreting them and making them accessible to as many people as possible. We work with museums and communities across Scotland and beyond, introducing our collections to a much wider audience than can physically visit our museums, through partnerships, research, touring exhibitions, community engagement, digital programmes and loans. Our wealth of treasures represent more than two centuries of collecting. Collections take in everything from Scottish and classical archaeology to decorative and applied arts; from world cultures and social history to science, technology and the natural world. We also provide advice, expertise and support to the museums'​ community across Scotland. We have four museum sites which open to the public each showing different parts of the collections: the National Museum of Scotland, Edinburgh the National Museum of Flight, East Fortune Airfield, East Lothian the National Museum of Rural Life, East Kilbride the National War Museum Scotland, Edinburgh Castle In addition, our National Museums Collection Centre is based in Granton, Edinburgh, and houses literally millions of items - from our collection of 1.2 million insects and classic cars to whale skeletons!


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201-500

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