National Museums Scotland
Paul Mack currently serves as the Visitor Experience Manager at National Museums Scotland since December 2022. Prior to this role, Paul held positions at Dreamr Group as Head Concierge/Business Development Manager, at OVO as a Second Line Agent, and at People's Energy in the Member Support Team. Paul has extensive experience in the hospitality industry, having worked as Head Concierge at InterContinental Hotels & Resorts and as Assistant Head Concierge at Principal Hotel Company. Paul's educational background includes a Bachelor of Arts degree in Mass Communication/Media Studies from Glasgow Caledonian University, obtained between 2004 and 2008.