National Service Bureau (NSB) is a national debt recovery agency founded in 1986. We specialize in managing delinquent accounts receivable and we provide a range of collection services to help your business collect on accounts past due. 

OUTSTANDING CONSUMER RELATIONS
Our focus on providing superior client service includes providing consumers with a nonconfrontational counseling approach. It is not our job just to increase your collections, it is our job to increase your revenue. 

REPONSIVE CLIENT SERVICES
Our approach to client service is to provide you service built around your definition of the ideal agency relationship. We will work continuously with you to refine and enhance every aspect of our relationship.  

COMMUNICATIONS AND REPORTING
Continual communication ensures that we stay on the same page with target dates, goals, and understanding each other’s processes and procedures. From industry standard reports to 24/7 access to your accounts, we’ve got you covered. 

TOTAL COMPLIANCE
NSB works hard to maintain strict compliance with all governing laws and regulations. We adhere to ACA International’s stringent code of ethics to promote fair and honest collection practices. 

HIGHLY EFFECTIVE DATA SECURITY
layered, multi-tiered approach to security protects the integrity, availability, accountability and appropriate confidentiality of both NSB’s and our clients’ data.

CORE VALUES
National Service Bureau operates on a foundation of Core Values:

1.	Follow Through
2.	Be Engaged
3.	Think First
4.	Be Respectful
5.	Be Accountable

 These are shared with employees company-wide, are the basis of who we hire, and are integrated throughout our business processes. 

Debt Collection

National Service Bureau

Dave Conyers

Sarah Davis

Brandon Conyers

The Operations team at National Service Bureau (NSB) is responsible for optimizing daily functions and ensuring efficient execution of debt recovery processes. Led by the Chief Operations Officer and supported by Operations Managers and an Administrative Assistant, the team focuses on streamlining workflows, maintaining compliance with industry regulations, and enhancing data security. Their goal is to maximize collection efforts while upholding NSB’s commitment to superior client service and ethical practices.

Operations

The Leadership Team at National Service Bureau (NSB), consisting of the Chief Operations Officer, Executive Vice President, and CEO, is responsible for setting the strategic direction, driving operational excellence, and ensuring that the company's core values are upheld. This team focuses on enhancing client relationships, maintaining regulatory compliance, and implementing advanced data security measures, all while steering the company towards growth and maintaining superior client and consumer relations.

National Service Bureau

Org chart

Teams

Operations

Leadership Team

Offices

National Service Bureau

Org chart

Teams

Operations

Leadership Team

Offices

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