Carmel Hayes

Carmel Hayes is a seasoned professional with extensive experience in digital products and project management, currently serving as the Head of Digital Products & Projects IT at the National Theatre since January 2020. Previously, Carmel held significant roles including Global Head of Product and Digital Channels at VisitBritain, where leadership in public-facing digital products was emphasized, and as a Consultant at the Barbican Centre, focusing on Agile Project Management. Carmel’s background also includes positions at eBay, the City of London, and Dennis Publishing, among others, demonstrating a strong proficiency in content strategy, digital innovation, and stakeholder collaboration. Educational qualifications include an MA in Marketing from the University of Westminster, a PGD in Digital Design from Central Saint Martins, and a BA in Graphic Design from Camberwell School of Art.