Monica Torcasio

Monica Torcasio is an accomplished insurance professional with extensive experience in claims management and product development. Currently serving as National Claims Manager and Claims Operations Manager at NTI since January 2023, Monica previously held multiple leadership roles at Eric Insurance Limited from August 2016 to January 2023, including Product Manager, Claims Team Lead, Project Coordinator, and Customer Service Team Lead, where responsibilities included comprehensive claims management and product design. Prior experience includes managing Third Party Liability claims at Swann Insurance, leading Motor Claims at WFI Insurance, and consulting at Allianz Insurance. With a strong background in end-to-end claims processes and team management, Monica brings valuable expertise to any organization in the insurance sector.