National Trust
Rich Burrow serves as the Visitor Operations & Experience Manager for the National Trust, overseeing Cotehele, Cotehele Mill, and Antony House since August 2009. In this role, Rich manages event planning aimed at enhancing visitor engagement and improving experience metrics while adhering to brand guidelines in marketing strategies. Prior to this, Rich held various positions within the organization, including Visitor Experience Manager and Visitor Experience Officer, alongside roles as Catering Supervisor and Catering Assistant in a freelance capacity between 2012 and 2014, where graphic design services were provided for various organizations. Rich is a graduate of Plymouth University, having obtained a Bachelor of Arts in 3D Design: Product Design from 2009 to 2012, following education at Tavistock College from 2002 to 2009.
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National Trust
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The National Trust for Places of Historic Interest or Natural Beauty, commonly known as the National Trust, is a charity and membership organisation for heritage conservation in England, Wales and Northern Ireland. In Scotland, there is a separate and independent National Trust for Scotland. The trust was founded in 1895 and given statutory powers, starting with the National Trust Act 1907.