Simon Dirkmaat is an experienced professional currently serving as an Operationeel proces manager at Nationale-Nederlanden since August 2021. Prior to this role, extensive experience at ABN AMRO Bank N.V. included positions as a Schadebehandelaar for both zakelijke verzekeringen and particulieren, as well as a Coach at ABN AMRO Verzekeringen, focusing on on-the-job coaching for business and individual clients. Earlier career roles involved sales and fieldwork at Ak beheer/youngstartup and ING. Simon Dirkmaat holds a HBO degree in Coaching en begeleidingskunde from NCOI Opleidingen and is certified as a LEAN green belt. Additionally, numerous qualifications and certifications in various financial and insurance disciplines were obtained through NIBE-SVV Opleidingen.