Poornika Sewwandi

Senior Assistant - Digital Customer Onboarding at Nations Trust Bank PLC

Poornika Sewwandi has extensive experience in the banking sector, currently serving as a Banking Assistant at FriMi since May 2019, where responsibilities include customer activations, verifications, SLA maintaining, complaint handling, and customer retention. Prior to this role, Poornika was a Trainee Banking Assistant at Micronet Group and worked as a Data Entry Operator at Commercial Bank of Ceylon PLC. Educational qualifications include a BSc (Hons) in Business Management from Cardiff Metropolitan University, a Higher National Diploma in Business Administration from ICBT Campus, and a certification in business management from BMS. Poornika completed secondary education at Vishaka Balika Vidyalaya.

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