Laura Di Fulvio currently serves as Content Manager at NationsBenefits, a position held since December 2022. Prior to this role, Laura held various positions at TBC Corporation from October 2015 to December 2022, including Customer Care Manager, Corporate Trainer, and Corporate Contact Center Advocate. Laura's experience also includes serving as Operations Manager for the Benefit Administration Division at Convey Health Solutions from July 2007 to April 2015, as well as overseeing grievance and appeals processes at NationsHealth from February 2003 to January 2006, where responsibilities included supervising a team focused on escalated issue research and communication with third parties such as CMS and plan sponsors.
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