Stephen Hendrick

Stephen Hendrick is an experienced forecasting and resource planning professional with a career spanning over two decades. Currently serving as a Senior Forecasting Analyst at Nationwide Building Society since November 2016, Stephen is responsible for creating comprehensive budget and capacity models with a five-year outlook. Prior roles include Operations Performance Manager and Operations Resource Manager at learndirect Limited, where Stephen oversaw resource planning and change management. Earlier experience includes a Resource Planning Manager position at Virgin Media, managing long and short-term budgeting and forecasting, and a Forecasting and Schedule Analyst role that focused on customer complaints forecasting. Stephen began a career in resource planning at British Midland International, progressing from a Reservations Sales/Baggage Team Agent to Resource Planning Analyst.