Michael Welty

Michael Welty serves as the Lead Quality Strategist for Clinical Outcomes at Nationwide Children's Hospital since April 2019, where responsibilities include collaborating with leadership to enhance patient outcomes and quality of care. Prior experience at Nationwide encompasses various roles from July 2016 to April 2019 as a Sr. Consultant in Channel Operations, managing a team focused on ATM, IVR, and Chat channels, to positions in process management from June 2012 to April 2016, where Michael directed teams and led continuous improvement initiatives using Six Sigma and Lean methodologies. Earlier roles included Sr. Analyst and Sr. Representative in sales and service within the bank sector. Michael holds a Bachelor of Science degree in Economics from The Ohio State University.