Luis Novoa

Luis Novoa is a seasoned professional with extensive experience in the insurance industry, currently serving as a Business Project Manager and Underwriting Supervisor at Nationwide Pet since January 2018. Prior roles include Underwriter at First American Property & Casualty Insurance Agency, Inc. and Underwriting Manager at Pacific Specialty Insurance Company, where significant responsibilities included assessing a $200 million portfolio and ensuring the profitability of policies across various property and casualty lines. Luis has a proven track record in training and mentoring underwriters, enhancing underwriting processes, and improving call center performance, resulting in significant operational efficiencies. Luis holds an Associate of Arts and Sciences (AAS) degree in Business Administration and Management from Santiago Canyon College.