Brian Smith is an experienced Vice President at Nationwide, currently leading Customer Service and Billing since 2021. They have a demonstrated history of working in the insurance industry and possess skills in Requirements Analysis, IT Strategy, Software Development Life Cycle (SDLC), and Project Portfolio Management. Prior to their current role, Brian held various leadership positions at Nationwide and served as SVP at JPMorganChase and Associate Partner at Accenture. They also earned an MBA from the University of Dayton and are pursuing a Bachelor's degree in Business Administration from The Ohio State University.
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