Mary Gray is a seasoned digital product management leader at Nationwide, specializing in employee coaching, innovation, and process improvement. With a strong background in insurance and financial services, they previously directed acclaimed newscasts at KCCI-CBS and held various pivotal roles at Nationwide, including managing a multi-line service center and leading innovative initiatives. Mary has contributed to significant cost savings and improved operational efficiency while fostering strong relationships with both agents and customers. They hold a Bachelor's degree from the University of South Florida and a Master's degree from Trident University International.
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