David P.

David P. has extensive experience in IT service management, currently serving as a Service Owner at NATS since March 2009. In this role, David P. plans and implements strategic roadmaps for Business IT Infrastructure and oversees End User Computing & Productivity, ensuring maximum productivity through effective management of risks and capital/operational expenditure. Previously, David P. held the position of Service Owner Operations & Safety, where responsibilities included administering contractual obligations with third-party partners and managing escalations related to incidents and service performance. David P. has also held various positions at SpinVox, including Service Account Manager, demonstrating a strong background in ICT service assurance and information solutions management.