Derek Kay

Derek Kay has a diverse work experience spanning multiple roles and industries. Derek most recently worked at Natterbox as a Customer Support Engineer, where they managed Salesforce administration tasks and back-end changes. Derek had extensive experience with various Salesforce features and tools, such as User Management, Custom Objects, Workflows Rules, and Process Builder. Derek used Salesforce cases and Jira tickets to handle customer inquiries.

Prior to Natterbox, Derek worked at Comcast Business as a Communications Technician from 2021 to 2022 and at Comcast as a Communications Technician from 2017 to 2021. Derek also served as a Field Service Technician at Thomas Services, Inc. from 2016 to 2017.

Earlier in their career, Derek gained experience as a Laborer at A Ok Painting Inc / Dave Kay Painting from 2005 to 2016. Derek also worked as a Locate Technician at USIC for a brief period in 2016.

Derek's work experience also includes roles at Best Buy, where they served as an Inventory Control Specialist from 2015 to 2016, and as a Loss Prevention, Sales Associate, and Warehouse Associate from 2007 to 2009.

Derek Kay pursued their General Education Development (G.E.D) from the College of DuPage in 2013.