Robyn Hilbourne

Robyn Hilbourne is a seasoned professional with extensive experience in business integration and claims management, currently serving as the Manager of Business Integration at the Natural Hazards Commission Toka Tū Ake since October 2017. In this leadership role, Robyn oversees various business enablement products and functions, emphasizing planning, governance, and continuous improvement. Previous roles include Product Manager at the Earthquake Commission (EQC), where Robyn managed the transition of EQC's claim management system to a cloud-based platform, and Senior Claims Management Analyst, focusing on efficiency in claims processes. Robyn's career began at EQC, progressing from Claims Advisor to Business Performance Analyst, where contributions included designing settlement processes for the Canterbury Land Settlement project. Robyn holds a Bachelor of Health Science in Psychology from Victoria University of Wellington.