Dean Khan

Dean Khan is a seasoned business leader with extensive experience in the regulated banking environment, currently serving as the Head of Remediation for Retail Banking at NatWest Group since August 2020. Notable previous roles include Head of Quality & Controls for Home Buying and Ownership and Head of Distribution Controls at RBS, where Dean emphasized customer outcomes, risk management, and regulatory compliance. Dean's career also includes various leadership positions at Lloyds Banking Group, focusing on conduct and development within wealth management. A commitment to continuous improvement and best practices in customer treatment and risk oversight has been a consistent theme throughout Dean's professional journey, which began with education at Christ's Hospital from 1984 to 1991.