Mark Lee currently serves as the Head of P2P Payments & Digital Currencies in Retail Banking at NatWest Group. Previously, Lee was the Director of Open Banking & Mandatory at RBS, where they oversaw a significant portfolio and led customer remediation efforts. Prior roles included Head of Remediation Framework & Strategy at Royal Bank of Scotland and various positions in Lloyds Banking Group. Lee has a strong background in managing complex projects, regulatory compliance, and enhancing customer experiences through strategic initiatives.
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