JW

Jason Woodcock

Lead Technical Support Engineer at Nautilus

Jason Woodcock has a diverse work experience that includes roles as a Lead Technical Support Engineer at Nautilus Inc. since 2022, a Service Desk Technician at Tech Heads, Inc. from 2021 to 2022, and a Managed IT Services Help Desk - Tier 2 at Pacific Office Automation from 2014 to 2020. Prior to that, they worked as a Technical Support Specialist at Convergys from 2013 to 2014, an unpaid intern at CPUsage from 2013 to 2014, and as a Detention Officer at the Mecklenburg County Sheriff's Office from 2010 to 2013. Throughout their career, they have gained experience in troubleshooting technical issues, providing support to clients, and managing various IT systems and infrastructure.

Jason Woodcock earned an Associate of Arts (A.A.) degree in Psychology from Mid Michigan Community College, where they studied from 2004 to 2007. Jason then pursued higher education at the University of Michigan from 2007 to 2009, where they obtained a degree in Psychology. Furthermore, Jason has obtained additional certifications including Microsoft Modern Desktop Administrator Associate from Microsoft in November 2021, WatchGuard Network Security Essentials from Kryterion, Inc. in October 2019, and CompTIA Network+ from CompTIA in June 2017.

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Timeline

  • Lead Technical Support Engineer

    February, 2022 - present

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