James Reeve is a seasoned professional in the travel and customer success industries, currently serving as a Senior Enterprise Customer Success Manager at Navan since May 2023. Prior to this role, James held various positions at Reed & Mackay from November 2014 to May 2023, culminating in the role of Head Of Client Services. James's career includes significant experience at KLM as a National Account Manager, focusing on partnerships with Travel Management Companies, as well as a strong background at Qantas in both corporate and leisure sales management. Beginning in the travel sector at P&O Business Travel, James progressed from Senior Business Travel Consultant to Team Leader, overseeing both account management and team dynamics. James holds a Higher National Diploma in Travel & Tourism Management from the University of Hertfordshire and a BTEC in Business & Finance from Queen Elizabeth's Boys School.
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