Kayla Packett

Customer Care Lead at Navan

Kayla Packett has a diverse background in the travel industry, with experience ranging from being a Travel Consultant to a Customer Care Lead. Kayla has worked at companies like TripActions, Renaissance Tours, and Aurora Expeditions, where Kayla specialized in operations, client services, and travel support. Kayla's expertise in operational procedures, customer care, and fundraising challenges make their a valuable asset in the travel and tourism sector.

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Org chart

Timeline

  • Customer Care Lead

    September, 2022 - present