Luca Gotta

Manager Travel Services at Navan

Luca Gotta has extensive experience in the travel and tourism industry, with a background in customer service, team leadership, and performance coaching. They have worked in various roles such as a Travel Agent, Team Leader, Performance Coach, and currently as a Manager of Travel Services at Navan. Luca holds a Bachelor's degree and a First Level Master's degree in Tourism and Travel Services Management from Università degli Studi di Torino. Their main focus has been on providing excellent customer care, improving team performance, and ensuring high-quality service delivery within the travel industry.

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Timeline

  • Manager Travel Services

    April 1, 2024 - present

  • Customer Care Lead Travel Experience

    February, 2023

  • Travel Experience Agent

    May, 2022