Luke Richetti is an experienced professional in customer success and account management within the travel and expense industry. Currently serving as a Senior Customer Success Manager at Navan since March 2021, Luke focuses on driving revenue and customer satisfaction while optimizing client use of the Navan Platform. Prior roles include National Account Manager at TravelEdge Corporate, Corporate Sales Account Manager at Virgin Australia, and Client Value Manager at Corporate Travel Management, where responsibilities involved managing travel programs and delivering cost-saving solutions for clients across various industries. Additionally, Luke held several positions at Carlson Wagonlit Travel, including Program Optimisation Manager and Global Program Support Manager for the APAC region, emphasizing the management and enhancement of travel products to meet client needs. Educationally, Luke holds a Diploma in Human Resources from TAFE NSW.
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