Jim McLoone, LMHC, CPHQ

Jim McLoone, LMHC, CPHQ has a diverse work experience in various roles and industries.

Jim is currently working at Navigator Healthcare Inc. as the Clinical Director.

Prior to this, they worked at Optum as a Wellness Consultant from 2021 to 2022.

From 2014 to 2021, they were employed at New Directions Behavioral Health, where they held various positions. Jim started as Benefits Determination and Appeals; Utilization Management and later became the Corporate Manager of Benefit Determination, Appeals, and Clinical Communication. During their tenure, they implemented process improvements, decreased costs, and improved the productivity of the Medical Director.

Before that, from 2012 to 2016, they worked as a Case Manager at Baptist Medical Center, where they improved services for chemically dependent, homeless populations and reduced hospital readmissions.

From 2010 to 2014, they were the Team Lead and Therapist at Child Guidance Center - Terry Parker High School.

Jim's early career includes sales experience as the Field Sales Director at Cyrk, where they successfully led a team and achieved significant growth for the organization.

Overall, Jim McLoone has demonstrated expertise in clinical management, process improvement, sales, and team leadership throughout their career.

Jim McLoone, LMHC, CPHQ has obtained a Bachelor's Degree in Liberal Arts and Sciences/Liberal Studies from Saint Mary's University of Minnesota. Jim further pursued a Master's Degree in Counseling Psychology from Webster University.