William Tinker

Director Patient Liaisons at Naviguard

William Tinker has extensive work experience in the healthcare industry. William is currently serving as the Director of Patient Liaisons at Naviguard since 2021. Prior to this, they worked at Piedmont Healthcare for five years starting from 2016, where they held the role of Director in Patient Financial Services (PFS). In this position, they were responsible for managing a multi-disciplinary team across a 7-hospital health system, maintaining and developing the denial management program, and implementing reporting processes to monitor various AR components.

Before joining Piedmont Healthcare, William worked as a Revenue Cycle Director at Health Diagnostic Laboratory, Inc. from 2012 to 2015. William also worked as a Project Manager at United Healthcare from 2011 to 2012, where they built and managed relationships with national provider groups and practice management system vendors.

William'searliest work experience in the industry was as the Director of Patient Financial Services at Bon Secours Health System from 2005 to 2011. In this role, they managed collection and payer relationships for a Health System with significant revenue and cash collection. William oversaw the Insurance Follow-Up department, designed and implemented statewide collection programs, led payer meetings, and managed denial initiatives.

Overall, William Tinker has a diverse background in healthcare finance and administration, with expertise in areas such as denial management, revenue cycle management, and building relationships with providers and payers.

From 1995 to 2001, William Tinker pursued a Master of Health Administration at Virginia Commonwealth University.

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