Gustavo Ideriha is a QA Analyst at Navita, an Enghouse Company, since December 2019, responsible for creating and executing manual test scenarios. Previously, Gustavo held the position of Junior Support Analyst N2, providing level 2 support for multiple systems, conducting problem analysis, and managing development tasks with a focus on documentation and prioritization. Gustavo's experience also includes roles as Telecom Analyst Junior and Telecommunications Technician, focusing on helpdesk support, inventory management, and mobile telecommunications systems. Gustavo holds a Bachelor's degree in Economics from ESAMC and a Technical degree in Information Technology from Instituto Federal de Educação, Ciência e Tecnologia de São Paulo, with additional education from FIAP.
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