Dewayne Couch

Dewayne Couch is an experienced financial services professional with a strong background in collections and loan administration. Currently serving as Vice President of Collections at Rally Credit Union since August 2017, Dewayne manages a $2.2 billion consumer loan portfolio and oversees a large team within the Collections and Loan Administration Departments. Previous roles include Credit Solutions & Loss Mitigation Manager at Credit Human, Sr. Servicing Manager at Westlake Financial Services, and Collections Manager at Exeter Finance Corp. Dewayne also held a Vice President position at OmniAmerican Bank, where responsibilities included managing the Collections Department and achieving significant reductions in delinquency rates. Dewayne's career began as a Compliance Officer at TranSouth Financial, and education includes a Master's in Management with a focus on Organizational Change & Leadership and a Bachelor's in Business Administration with a marketing emphasis, both from Texas Wesleyan University. Additionally, Dewayne is CBS Call Model Certified.