Navy Army Community Credit Union
Dewayne Couch is an experienced financial services professional with a strong background in collections and loan administration. Currently serving as Vice President of Collections at Rally Credit Union since August 2017, Dewayne manages a $2.2 billion consumer loan portfolio and oversees a large team within the Collections and Loan Administration Departments. Previous roles include Credit Solutions & Loss Mitigation Manager at Credit Human, Sr. Servicing Manager at Westlake Financial Services, and Collections Manager at Exeter Finance Corp. Dewayne also held a Vice President position at OmniAmerican Bank, where responsibilities included managing the Collections Department and achieving significant reductions in delinquency rates. Dewayne's career began as a Compliance Officer at TranSouth Financial, and education includes a Master's in Management with a focus on Organizational Change & Leadership and a Bachelor's in Business Administration with a marketing emphasis, both from Texas Wesleyan University. Additionally, Dewayne is CBS Call Model Certified.
Navy Army Community Credit Union
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At NavyArmy, they view their community relations not as extracurricular, but as a commitment. They believe in the credit union philosophy of “people helping people,” and one of their values is social responsibility. Its mission is to provide the best possible products and services at all times. From firemen to nurses, to teachers, to dog catchers, and, yes, to military personnel.