Jerina Yakubu

Jerina Yakubu is a dedicated professional with extensive experience in customer service and patient care across various industries. Currently serving as a Customer Relations Associate at Nordstrom since May 2024, Jerina handles customer inquiries, provides product information, and documents customer interactions. In addition, Jerina has been employed at Baptist Health since July 2022, initially as a Patient Transporter and later as a Medical Supply Technician, contributing to patient care and inventory management. Previous roles include a Transportation Specialist and Process Assistant at Amazon, a Customer Service Specialist at Verizon, and multiple positions in hospitality and service, demonstrating a strong commitment to delivering high-quality service. Jerina is pursuing education at Florida State College at Jacksonville, with an expected graduation in August 2025.