JG

Joseph Gorjian

UK Logistics And RMA Manager at Nayax

Joseph Gorjian has a diverse work experience spanning various roles and industries. Joseph started their career in 2008 as a Logistics Assistant for Oriental Carpet of Robert Gorjian, where they managed stock and delivery processes and designed and maintained websites. In 2009, they joined Home Emotions as a Web & Database Designer, focusing on creating web-based platforms and database products for business objects and optimizing sales channels.

From 2009 to 2014, Joseph worked at TLT Vend s.r.l. as a Technical Services Coordinator, responsible for installing electronic products at customer workplaces, providing training, and troubleshooting anomalies.

In 2015, Joseph joined Nayax as a Customer Services & Technical Support personnel, where they interacted with customers, conducted technical presentations, installed products, and provided maintenance and troubleshooting support. Joseph maintained customer relationships, presented new releases, and answered installation and management-related questions.

In 2016, Joseph transferred to Nayax UK and took on the role of Support Manager. Their responsibilities included providing technical presentations to new customers, conducting remote installations and maintenance, maintaining customer relationships, and resolving anomalies through personal visits and various communication methods.

By 2018, Joseph became a Customer Support Manager at Nayax, where they continued interacting with customers, providing advanced support, maintaining relationships, and troubleshooting complex queries on machine operation. Joseph also conducted online training to ensure proper use of the system and devices, and provided high-quality updates on new projects using different methods of communication.

Overall, Joseph Gorjian has a wealth of experience in customer support, technical services, web design, and logistics, with a strong focus on maintaining customer satisfaction and resolving technical issues.

Joseph Gorjian attended Liceo Tecnico PACLE (Perito Azienda e Corrispondenza in Lingue Estere) from 1999 to 2004. Joseph then went on to enroll in Università degli Studi di Milano-Bicocca in 2004, where they studied Scienze informatiche. There is no information available regarding their degree or whether they completed their studies at the university.

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