Jordan John is an experienced professional in video operations and technical management, currently serving as the Video Technical Ads Product Manager at the National Basketball Association (NBA) since May 2022. In this role, Jordan provides technical expertise as a subject matter expert for video ads infrastructure and oversees testing and quality assurance processes. Previous positions with the NBA included serving as a Video Operations Analyst and within the Digital Operations Center, ensuring the quality of NBA digital products. Jordan also held roles at Tesla as an Operations Advisor, at Pickin-Splinters as an Editor reporting on local sports, and at VIGIL Contracting Inc as a Fiber Optic Cable Operator. Additionally, Jordan began a career in customer service as a Call Center Agent at MECU Credit Union. Educational qualifications include a Master of Science in Applied Information Technology and a Bachelor of Science in Information Technology, both from Towson University.
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