Jenna Barker

Jenna Barker has extensive experience in customer support and training roles, currently serving as the Customer Support Team Lead at NBC Sports Next since March 2017, where responsibilities include troubleshooting software, implementing new technologies, and training new hires. Prior experience includes serving as an OJT Instructor at Universal Orlando Resort, where Jenna created and maintained divisional training programs, and various supervisory roles in the hospitality and entertainment sectors, including SeaWorld Parks & Entertainment and The Walt Disney Company. Academic credentials include a Bachelor of Arts in Creative Writing from the University of Central Florida, a B.S. in Cinema & Photography from Ithaca College, and an A.A. in Liberal Arts, Social Science from SUNY Adirondack.