Aguemaris Godoy

Supv, IT Service Desk-epic

Aguemaris Godoy is an experienced IT professional with a diverse background in IT service desk operations and support. Currently serving as Supervisor of IT Service Desk at NBCUniversal, Aguemaris oversees staff and manages daily operations to ensure compliance with policies. Previous roles at Universal Destinations & Experiences include Analyst I and Coordinator II, where notable achievements include receiving the Bravo Award for exceptional performance and leading the development of an automated scheduling system. Early career experience spans from Enterprise Resource Planning Functional Consultant at Amazing Global de Venezuela to various support roles at ICT Consultores and Tepuynet C.A. Aguemaris holds a Bachelor of Science degree in Information Technology Engineering from Universidad 'Alejandro de Humboldt'.

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