NBH Bank
LaShonda Davis has a diverse work experience in the customer service industry. LaShonda started their career in 2000 at Verizon Wireless as a Quality Assurance Supervisor, where they observed and measured contact quality in a call center. LaShonda then moved on to NovaStar Mortgage in 2003 and became a Supervisor, managing, coaching, developing, and training 30 representatives. At Bridgefield Mortgage Corporation from 2008 to 2010, LaShonda was a Supervisor, effectively managing different areas within the technical servicing operation and providing monthly feedback and performance reviews to 8 representatives. In 2010, they joined Quicken Loans as a Team Leader - Servicing. From 2010 to 2013, LaShonda worked at Wage Works as a Call Center Manager, before transitioning to ServiceLink, a Black Knight company. At ServiceLink, they initially worked as a Loss Mitigation Supervisor and later became a Quality Assurance Supervisor. Their most recent role is Director of Client Services at NBH Bank, where they started in 2015.
LaShonda Davis has a Bachelor of Arts degree in Business Communications from the University of Missouri-Kansas City. The specific start and end years for their education are not provided.
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NBH Bank
NBH Bank is a subsidiary of National Bank Holdings Corporation (NYSE: NBHC). NBH Bank provides clients with a full range of financial products and services throughout Utah, Idaho, Wyoming, Colorado, Kansas, Missouri, New Mexico and Texas. With over 1,100 associates and more than 100 convenient banking center locations and ATMs, we focus on consumer, small business and commercial banking relationships. At NBH Bank, we believe that banks have an obligation to deliver common sense banking–smart banking solutions and exceptional service that put our clients first. NBH Bank Common Sense Banking is delivered in a locally relevant way–the way banking should be provided–through our family of community banks: Bank Midwest, Community Banks of Colorado and Hillcrest Bank. Member FDIC.