Christal Horner is an experienced Billing/AR Specialist currently working at ncgCARE since December 2021, focusing on Behavioral Healthcare claims and appeals for Commercial and Virginia Medicaid carriers. Previously, Christal held various positions at MED-EL from October 2013 to December 2021, including Senior Reimbursement Lead, where mentorship and supervision of a 17-member Reimbursement team were key responsibilities, along with claims processing and training new staff. Prior experience includes roles at Blue Cross and Blue Shield of North Carolina as an Operations Specialist and Claim Specialist, providing support for claims operations and research. Christal's career began at BCBSNC as a Front End Processor, with a strong foundation in data entry and claims processing, complemented by a Bachelor of Science in Computer Networking from Strayer University.
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