NCO EUROPE LIMITED
Sonya Bilsborough has been with NCO EUROPE LIMITED since 2019, currently serving as the Chief Operating Officer. Prior to this, Sonya held various operational leadership roles at NCO from 2005 to 2019, including Operations Director and Head of Operations. With extensive experience in managing multi-lingual customer contact centers, Sonya is responsible for ensuring high standards, core values, and positive culture within the organization. Sonya played a key role in leading the business through transitions to FCA regulation.
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NCO EUROPE LIMITED
NCO Europe is a specialist multi-lingual contact centre services company operating from our high quality facility in the centre Preston, Lancashire. We work on behalf of our Clients providing high quality customer services, collections and telephone marketing services across multiple channels. We have a reputation for transforming services through the use of innovative processes, cutting edge technologies and the pride & passion of our amazing employees