Drini A.

Drini A. has extensive experience in technical support and management within the NCR Corporation, serving as the Territory Manager for the Northeast Region since December 2013, leading the SMB Hospitality Field Service Division. Previous roles include Field Service Team Lead, Customer Engineer Team Lead, and Customer Engineer II, where responsibilities encompassed driving support processes for NCR Aloha systems and ensuring client satisfaction through installation, maintenance, and repairs of technical equipment. Before joining NCR, Drini A. worked at OATS Older Adults Technology Services as a Technical Support specialist, focusing on troubleshooting and system updates. Drini A. holds a Bachelor's Degree in Computer Science from City Tech, CUNY, earned between 2008 and 2012.