NCT | CaseWorks Software
Eric Duong has a work history that includes various roles in customer service and technical support. In 2016, they worked as a Chef Crew Member at McDonald's, where they prepared, cooked, and assembled food while maintaining a clean and safe work environment. From 2017 to 2018, Eric worked as a Customer Service Representative at Microcenter & People, prioritizing customer service, assisting guests, and training new employees. In 2018, they joined Target as a Consumables Team Member, and in 2019, they worked at NCT | CaseWorks Software as a Level II Technical Support and Jr. Deployment Tech. Throughout their positions, Eric has consistently demonstrated their commitment to providing excellent service and assisting others.
Eric Duong received an Associate of Science degree in Computer Science from Normandale Community College from 2016 to 2017. Eric then pursued further education at Hennepin Technical College from 2018 to 2019, where they obtained an Associate's degree in Information Technology.
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NCT | CaseWorks Software
Next Chapter Technology is on a mission to help Health and Human Services teams focus on what they love—people, not paperwork. Our market-driven Caseworks software empowers HHS front line workers to securely organize and share content faster, freeing them to serve their community with ease and efficiency. What sets NCT apart? - Advanced Document Management Capabilities supporting the back-end processes for Case Management systems - Business Process Automation - Real-time data integration with state systems - Best-in-class customer service and dedicated customer success teams to ensure you are capturing the full-value of our platform NCT, a Banyan Software company, is one of the leading Govtech businesses in their ever-growing enterprise software portfolio. Founded in 2016, the US-based Banyan Software specialises in acquiring, building and growing niche vertical market software businesses. In 2021, Banyan was recognized as #16 Overall and #1 in Software - Inc. Magazine's Annual List of America's Fastest-Growing Private Companies - the Inc. 5000. Backed by a world-class group of CEOs and investors with deep technology experience, Banyan operates across a number of sectors including healthcare, education, media, transportation and financial services.