NCTI, Inc.
James Scherz is an accomplished professional in the telecommunications industry with extensive experience in curriculum development, project management, and field operations. Currently serving as a Senior Curriculum Developer and Subject Matter Expert at NCTI since February 2015, James leads Agile planning meetings, manages curriculum projects, and oversees social media initiatives. Prior experience includes roles as a Project Manager at Prince Telecom LLC, where operational management for the Cox Communications Contract was executed, and as General Manager at Michaels Communications Services, where team leadership and training program development were key responsibilities. James's career began as a Field Technician and progressed through various supervisor roles, demonstrating a strong foundation in technical skills and customer service. Educational qualifications include a degree in Broadband Technology from Arapahoe Community College and multiple certifications from Jones/NCTI.
NCTI, Inc.
NCTI powers frontline teams and drives performance. The company equips the field for success with results-driven learning content and tools. Designed for the way people learn today, NCTI’s quality content and flexible technology solutions are created for use in the classroom and on the job. Hundreds of thousands of technicians, customer service representatives and cable and broadband industry executives credit NCTI for the knowledge and skills needed to build rewarding careers and contribute to their companies’ growth.