NDIS Quality and Safeguards Commission
Angela Ridgway is an accomplished professional in the disability sector with extensive experience at the NDIS Quality and Safeguards Commission since June 2018, where roles have included Director of Operational Policy Practice and Provider Relations, among other leadership positions. Prior to this, Angela held significant roles at the NSW Department of Education and the NSW Ombudsman, where responsibilities included overseeing agency notifications and investigating complaints. Previous experience includes coordinating major training projects at Greystanes Disability Services and developing policy resources at Family and Community Services. Angela holds a Bachelor of Health, Ageing and Community Services from the University of New England and various qualifications in government investigations and public administration.
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NDIS Quality and Safeguards Commission
The NDIS Quality and Safeguards Commission (NDIS Commission) works with NDIS participants, NDIS providers and the community to uphold the rights of people with disability and build the capacity of providers to deliver safe and quality services and supports. The NDIS Commission will operate a new, nationally consistent system to safeguard the rights of NDIS participants, and will achieve this by working with people with disability, providers and the community. The NDIS Commission is responsible for: •registration and regulation of NDIS providers, including through the new NDIS Practice Standards and an NDIS Code of Conduct •compliance monitoring, investigation and enforcement action •responding to concerns, complaints and reportable incidents, including abuse and neglect of a person with disability •national oversight of behaviour support, including monitoring the use of restrictive practices within the NDIS with the aim of reducing and eliminating such practices •leading the work with states and territories to design and implement nationally consistent NDIS worker screening •facilitating information sharing arrangements with the National Disability Insurance Agency (NDIA), State and Territory and other Commonwealth regulatory bodies. The NDIS Commission commenced operations in New South Wales and South Australia on 1 July 2018 and commenced in all states and territories (except Western Australia) on 1 July 2019. It will be operational in all states and territories from 1 July 2020.