NDIS Quality and Safeguards Commission
Leanne Mezrani is an accomplished content strategy director currently serving at the NDIS Quality and Safeguards Commission since December 2023. Prior to this role, Leanne held positions including Content Design Lead at the NSW Department of Customer Service, Manager of Content Design and Delivery at the NSW Education Standards Authority, and Managing Consultant at Deloitte Digital, where expertise was provided in content and user experience for various sectors. Leanne's background also includes significant editorial roles at reputable media outlets such as Lawyers Weekly and IT B2B publications, as well as earlier editorial experiences in craft and food writing. Leanne holds degrees in User Experience Design, Graduate Journalism, and Economics (Social Science) from RMIT University, the University of Technology Sydney, and the University of Sydney, respectively.
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NDIS Quality and Safeguards Commission
The NDIS Quality and Safeguards Commission (NDIS Commission) works with NDIS participants, NDIS providers and the community to uphold the rights of people with disability and build the capacity of providers to deliver safe and quality services and supports. The NDIS Commission will operate a new, nationally consistent system to safeguard the rights of NDIS participants, and will achieve this by working with people with disability, providers and the community. The NDIS Commission is responsible for: •registration and regulation of NDIS providers, including through the new NDIS Practice Standards and an NDIS Code of Conduct •compliance monitoring, investigation and enforcement action •responding to concerns, complaints and reportable incidents, including abuse and neglect of a person with disability •national oversight of behaviour support, including monitoring the use of restrictive practices within the NDIS with the aim of reducing and eliminating such practices •leading the work with states and territories to design and implement nationally consistent NDIS worker screening •facilitating information sharing arrangements with the National Disability Insurance Agency (NDIA), State and Territory and other Commonwealth regulatory bodies. The NDIS Commission commenced operations in New South Wales and South Australia on 1 July 2018 and commenced in all states and territories (except Western Australia) on 1 July 2019. It will be operational in all states and territories from 1 July 2020.