Claire Hofius MacDonald

Claire Hofius MacDonald is a seasoned program manager specializing in alliances, currently serving at Nearmap since May 2023. Previously, Claire held the position of engineering manager for global support at Mapbox, where strategic goals for the support engineering team were established and personnel processes were managed in collaboration with human resources. At Esri, Claire progressed from a technical support analyst to a technical support lead, enhancing customer service through mentorship and case management, and optimizing Salesforce reporting for staffing needs. Educationally, Claire graduated with honors in Geography from Macalester College, where experience included roles as a teaching assistant and undergraduate research assistant. Skills include proficiency in the ArcGIS platform.