Daniquea Bacchas

Daniquea Bacchas, BSMIS (Hons), possesses extensive experience in operations and quality assurance, currently serving as an Operations Manager at NICE Global since May 2014. Throughout the tenure at NICE Global, Daniquea has held multiple roles, including Senior Supervisor, Supervisor/Senior Quality Assurance Specialist, Quality Assurance Analyst, Chat Admin, and Technical Support Agent. Prior experience includes a position as a Customer Service Representative at Jamaica National Building Society in 2013. Daniquea holds a Bachelor's Degree in Management Information Systems and Services from the University of the West Indies, Jamaica MONA Western Jamaica Campus.