José de Jesús E.

Human Resources Generalist at Nearsol

José de Jesús E. has a diverse work experience spanning over several years. Their most recent role was as a Human Resources Generalist at NEARSOL, where they were responsible for file integration, SOPs design, and implementation across multiple countries. Prior to that, they worked as a Customer Service Specialist at PayPal, assisting with payout accounts and managing prepaid cards. José de Jesús also served as a Customer Advocate at Telat México, providing customer service for car pre-sale, in-sale, and post-sale customers.

José has also worked as a Rescue Agent at Allianz Partners, providing roadside assistance dispatch service and handling customer claims. José de Jesús gained experience as a Bilingual Customer Service Representative at AT&T México, supporting mobile, landline, cable, internet, and OTT services. Additionally, José worked as a Human Factor Coordinator at CETERiS Consultores, coordinating the hiring of personnel and ensuring compliance with ITIL and Oracle certifications. José de Jesús has also worked in human resources roles at ENSAMBLES Y ADORNOS SA DE CV and PROTECTOR INTERCONTINENTAL SA DE CV, where they were involved in recruitment, hiring, payroll, and employee file management. Overall, José has a strong background in human resources and customer service roles.

José de Jesús E. attended FES IZTACALA from 1996 to 2000, where they obtained a Licenciatura degree in Psychology. Additionally, they have obtained a certification as an AGENTE CAPACITADOR EXTERNO from the Secretaría del Trabajo y Previsión Social, although the specific month and year of obtaining this certification are not provided.

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Timeline

  • Human Resources Generalist

    April, 2023 - present