Saul Melgar

Saul Melgar has a diverse work experience spanning over several companies. Saul began their career as an Executive Sales Representative at Banco Industrial Guatemala from June 2006 to July 2007. Saul then joined Allied Global Contact Center & BPO as a Operations Supervisor from February 2008 to February 2014. Afterward, they worked at Novartis as a targeting and segmentation and incentive support specialist from June 2014 to February 2015. Following that, they joined Conduent Guatemala in April 2015 as an Operations Supervisor and held various roles such as Temporary Operations Manager and Temporary Operations Manager from February 2017 to November 2017. Saul was responsible for managing KPIs, sales productivity, training, quality control, and coordinating HR processes. In 2020, Saul joined NEARSOL as an Operations Manager, overseeing operations in the US and Guatemala, including managing KPIs, quality control, and supervising a team of 9 supervisors and 250 agents. Saul also served as a Operations Supervisor at NEARSOL from October 2020 to April 2022, responsible for coordinating operations, opening new accounts, managing KPIs, training, and assisting with quality control.

Saul Melgar pursued an educational journey that encompassed various fields of study. Starting in 2002, they attended the Universidad de San Carlos de Guatemala, where they obtained a Bachelor's degree in Biological Chemistry. This academic pursuit was completed in 2006. Subsequently, from 2010 to 2013, Saul enrolled at Atlantic International University and achieved a Bachelor of Business Administration degree with a focus on general Business Administration and Management. Following a professional hiatus, Saul returned to education in 2020 and attended "bursatile," where they completed a program in Wall Street investment, specifically studying Investments and Securities. Saul'sstudies at "bursatile" lasted until 2021. Most recently, from 2022 to 2023, Saul Melgar pursued a Master's degree in Project Management at the American School of Management, specializing in general Business Administration and Management.