Karlene Douglas

Karlene Douglas has over 17 years of experience in various roles within the customer service and administrative fields. Currently serving as a Title Searcher at Nebraska Title Company since September 2018, Karlene previously held positions at Red Wing Shoe Co. as a Vendor Compliance Specialist and Customer Experience Representative, where responsibilities included reviewing customer agreements, leading cross-functional teams, and managing shipping instructions. Earlier experience includes work at Hill's Pet Nutrition as a Nutritional Consultant and Customer Service Agent, providing support and training while managing consumer inquiries and complaint reporting. Additional experience includes serving as a Senior Administrative Assistant at Kansas State University. Karlene holds a Master of Business Administration from Baker University and a Bachelor of Science from Kansas State University.