Curtiss West

Curtiss West is an experienced professional with a diverse work history. Curtiss currently works as a Sales Development Representative at NECI, where they specialize in NECI and Emerson products, services, and solutions. In this role, they are responsible for campaign ideation, implementation, results review, and determining best practices. Curtiss also acts as a liaison between sales, engineering, and customers.

In their previous role as a Customer Service Representative at Microfluidics International Corporation, Curtiss coordinated aftermarket sales and quotes for over 500 customer accounts. Curtiss played a crucial role in expediting equipment for use in the production of the COVID-19 vaccine and collaborated with various teams to increase machine uptime and parts availability. Curtiss also fostered customer relationships with university research labs and cannabis refinement companies.

Prior to that, Curtiss worked as a Technical Support Specialist at Percepta, where they diagnosed, repaired, and advised on technical issues for the Ford Motor Company. Curtiss was also responsible for managing all dealership-facing websites in North America and developed a tracking and system notification program to proactively resolve site outages.

Curtiss gained valuable experience as an Insurance Salesperson and Technical Trainer at Bankers Life, where they advised clients on Medicare and end-of-life financial decisions. Curtiss analyzed database information to create an aggregate regional database of prospective clients and mentored staff on CRM software adoption and protocol adherence.

Earlier in their career, Curtiss worked as a Customer Service Representative at The Home Depot, where they ensured that all customers had a pleasant experience and provided assistance as needed. Curtiss also had experience as a Butler, where they handled meal preparation, housekeeping, and clothing maintenance in a private hire capacity.

Curtiss has also held roles as a Quality Control Technician at Castforce Inc., an Administrative Assistant at Florida Institute of Technology, and a Chef at Vasari Country Club. Curtiss began their career as a Sales Associate at Learning Express.

Throughout their career, Curtiss has demonstrated their ability to excel in customer service, technical support, sales, and leadership roles. Curtiss has a strong focus on building relationships and providing excellent service to customers.

Curtiss West attended Florida Gulf Coast University from 2006 to 2008. However, no degree or field of study information is provided for this period. From 2008 to 2012, Curtiss West pursued a Bachelor of Science (B.S.) degree in Mechanical Engineering at the Florida Institute of Technology.