Mbali Ntuli is an experienced project manager and agile practitioner currently employed at Nedbank since October 2017, where responsibilities include monitoring project performance, managing stakeholder engagement, and ensuring successful project delivery within budget and scope. Previous roles included team leader positions at Discovery Limited, focusing on coaching and performance management of call center staff, as well as customer service roles at First Rand Bank. Mbali holds a Bachelor of Commerce in Business Administration and Management from Regent Business School, along with certifications such as CAPM and AgilePM Practitioner. A strong emphasis is placed on process improvement, change management, and team development throughout Mbali's career.
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