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Mary Willoughby

Senior Quality Analyst at Neighborhood Health Plan of Rhode Island

Mary Willoughby has a diverse work experience spanning over several years. Mary began their career as a Corporate Accountant II at Blue Cross & Blue Shield of Rhode Island in 1988 and held this position until 1998. From 1998 to 2003, they worked as a Business Analyst at BlueCross BlueShield of Rhode Island, where they were responsible for analyzing, designing, implementing, and testing projects related to system conversions and new program implementations.

In 2003, Mary joined Perot Systems as a Quality Control Analyst, where they monitored and reported Service Level Agreements and Key Performance Measures. Mary also implemented Quality Control checks for the Medicare Advantage and Commercial Direct Pay programs and served as a member of the HIPAA compliance team. Mary held this role until 2009.

From 2009 to 2013, Mary worked at Dell Services Healthcare and Life Sciences as a Metrics and Reporting Analyst. In this role, they provided analytical support for various business areas, reduced claims and membership inventories, and analyzed trends, causes, and variances.

Most recently, Mary has been employed at Neighborhood Health Plan of Rhode Island since 2015 as a Senior Quality Analyst. Additional information about their role at this company is not provided.

Overall, Mary has a wealth of experience in roles related to quality analysis, metrics and reporting, business analysis, and financial analysis in the healthcare industry.

Mary Willoughby attended Johnson & Wales University from 1987 to 1989, where they pursued a Bachelor of Science degree in Accounting and Finance.

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Timeline

  • Senior Quality Analyst

    August, 2015 - present