Neighborly Software
Caitlyn Todd is a seasoned professional with extensive experience in client relations and success management, currently serving as Manager of Client Relations and Manager of Client Success at Neighborly Software since June 2021. In these roles, Caitlyn has demonstrated a strong ability to exceed client expectations, foster relationships with product teams, and enhance client satisfaction as evidenced by numerous NPS scores. Prior to Neighborly Software, Caitlyn held positions as Account Executive at Addressablemail.com, where revenue was significantly increased in the nonprofit sector, and as Sales Development Representative at MobileMind, facilitating substantial new business. Caitlyn's experience also includes a policy fellowship with Representative Spencer Frye, emphasizing strong writing and communication skills. Academic qualifications include a Bachelor of Arts in Political Science from The University of Georgia and a Master's Degree in Education Policy from Loyola University Chicago.